FAQ
GETTING STARTED
NAVIGATION
EXPERT Q&A
- What is Bartleby Q&A?
- How many Q&A questions can I ask and when do they reset?
- Can I use Q&A for Bartleby Customer Support?
- How do I attach an image to my question?
- How can I ensure my questions get answered as quickly as possible?
- I see there are “Beta” subjects in Q&A – what does this mean?
TUTORING
MANAGE MY SUBSCRIPTION
- Why can’t I apply my access code?
- I received a separate $1 (or $0) charge on my card after I purchased a Bartleby subscription. What is this charge?
- How do I cancel my subscription?
- Can I still access the site after I cancel my subscription?
- How do I pay for my subscription?
- How do I purchase the subscription for Bartleby textbook solutions?
TROUBLESHOOTING & HELP
- How can I file a counter notice for content that was removed from bartleby.com?
- Why has my content been removed from bartleby.com?
- Why has my question been removed from bartleby.com?
- I lost my password, now what?
- What do I do if I’ve been “Locked Out” of My Account?
- I can't see the solution in a <browser/device>